There are a few important things to keep in mind when returning a product you purchased from the Firepuffs Online Store:
You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Bruderer Outdoor Enterprise are eligible for return. Products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
Please ensure that the item you’re returning is repackaged with all the parts that were included when you received it.
Returns are valid only for faulty or defective products.
Products will be replaced or you will receive in store credit for the amount of the order.
Shipping costs will not be covered by Bruderer Outdoor Enterprises.